DELIVERIES AND RETURNS
LWith your order we prepare the package the same day if the order is placed before 14h or the next day for any order placed after 14h.
For deliveries in Metropolitan France, delivery times are between 1 to 8 days depending on the shipping method chosen. You will receive an email when shipping your order and you will be able to follow the progress of this one on your BrothR account.
For deliveries outside Metropolitan France, delivery times may vary between 3 to 10 days depending on shipping method chosen.
All packages are packaged by us and shipped by recognized organizations (colissimo, laposte, chronopost, DHL, TNT ... etc)
For returns we accept requests, only if they are made by mail to firstname.lastname@example.org and within 15 days after the date of purchase. The costs of returns are your responsibility for all products less than 1kg for the rest we will send on your mailbox a return label at our expense. The refund will be triggered after receipt by our teams and quality control.